Legal Terms & Policies

We collect the following categories of personal data:

• Account Information: Name, email address, company name, job title, and contact details
• Financial Data: Transaction records, invoices, payroll data, and other financial information you input into the Service
• Usage Data: Log data, device information, browser type, IP address, and interaction patterns
• Communication Data: Correspondence with our support team and feedback

We process your personal data for the following purposes:

• Providing and maintaining the Service
• Processing transactions and sending related notifications
• Providing customer support
• Sending service updates and administrative messages
• Improving the Service and developing new features
• Ensuring security and preventing fraud
• Complying with legal obligations

We process personal data on the following legal bases:

• Contract Performance: Processing necessary to fulfil our obligations under the service agreement
• Legitimate Interest: Service improvement, security, and fraud prevention
• Legal Obligation: Compliance with applicable laws and regulations
• Consent: Marketing communications and optional analytics (where required)

We do not sell your personal data. We may share data with:

• Service providers who assist in operating the platform (hosting, payment processing, support)
• Law enforcement or regulatory bodies when required by law
• Professional advisors (lawyers, auditors) as necessary

All third-party service providers are bound by data processing agreements and are required to implement appropriate security measures.

We retain personal data for as long as your account is active or as needed to provide the Service. Financial records may be retained for longer periods as required by applicable accounting and tax regulations (typically 6-7 years). You may request deletion of your personal data, subject to legal retention requirements.

Depending on your jurisdiction, you may have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data in a machine-readable format
• Restriction: Request limitation of processing
• Objection: Object to processing based on legitimate interests

To exercise these rights, contact our privacy team at the contact details provided below.

Your data may be transferred to and processed in countries outside your jurisdiction. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), adequacy decisions, or other approved transfer mechanisms as required by applicable data protection laws.

For privacy-related enquiries, data access requests, or complaints, please contact our privacy team at privacy@lightsaltconsult.com.

If you are unsatisfied with our response, you have the right to lodge a complaint with your local data protection authority (e.g., ICO in the UK, Information Regulator in South Africa).